This policy is written for the website's current enquiry and coordination model. A local quotation may add job-specific terms, but it cannot remove mandatory rights under applicable law.
1. Our commitment
Gajab Home Services aims to make service information and enquiry routes usable by as many people as reasonably possible, including people who use assistive technology, keyboard navigation, zoom, voice control or simplified layouts.
We use WCAG 2.2 Level AA as a practical design target, while recognising that improvement is an ongoing process rather than a one-time claim of perfect conformance.
2. Current accessibility features
- Semantic headings, labels, links and navigation landmarks.
- Keyboard-accessible native form controls and visible focus styles.
- Responsive layouts that adapt to mobile screens and browser zoom.
- Text alternatives for meaningful service imagery.
- Reduced-motion support for users who request it in their device settings.
- Multiple enquiry routes: email, telephone and WhatsApp for supported regions.
3. Known limitations
External services such as email clients, telephone systems and WhatsApp are operated by third parties and may have their own accessibility limitations. User-supplied documents or provider quotations may also vary in accessibility.
If a document or interaction is not usable for you, ask for the same information in a practical alternative format.
4. Requesting help
Email info@gajabmarket.in with the subject ‘Accessibility’, or call the regional number displayed on the website. Explain the page, information or service request you need and the format or communication method that works for you.
5. Feedback and review
We welcome specific feedback about keyboard access, contrast, text size, labels, screen-reader output or form usability. We will review credible barriers and prioritise fixes according to impact and feasibility.
Need clarification?
Ask before you confirm a booking.
Email the policy, country and service you are asking about. Do not send sensitive documents unless requested through an appropriate channel.